DISTANCE SALE AGREEMENT
Article 1- Parties
1.1.Seller
Name: AREN Pharmaceuticals and Medical Foods Production Domestic and Foreign Trade Inc.
Address: İvedik OSB, 2271 sokak, No:14 Yenimahalle/Ankara
Email: [email protected]
1.2.Consumer
Name-Surname/ID No
Address
Phone
E-mail
Article 2- Subject
The subject of this contract is the Law on the Protection of Consumers No 4077 and the Law on the Protection of Consumers regarding the sales and delivery of the products indicated by the below qualifications and the sales fee which is made by e-commerce on the e-commerce site from the www.mayalihane.com. website to determine the rights and obligations of the parties in accordance with the provisions of the By-Law on Contracts.
Buyer shall notify the seller of the name, title, full address, telephone and other access information, basic characteristics of the goods subject to sale, sales price, payment form, delivery conditions and expenses etc. all the preliminary information about the goods subject to sale and the use of the "withdrawal" right and how they can be used, complaints and objections etc. the seller acknowledges and declares that the seller has been informed by the seller in an appropriate manner on the internet (shop.armagangiyim.com.tr), confirms these preliminary information electronically, and orders the goods afterwards.
The preliminary information at www.mayalihane.com and the invoice issued on the order given by the buyer are inseparable parts of this contract.
Article 3- Contract Product / Payment / Delivery Information
The genre and type, quantity, brand / model, sales price, payment method, receipt person, delivery address, billing information, shipping fee of the products / products taken in electronic environment are as follows. The person to be billed and the person who makes the contract have to be the same. The information below should be accurate and complete. The buyer accepts to fully compensate for the damages caused by the fact that this information is not correct or is deficient. In addition, the buyer accepts any liability that may arise from this situation.
The SELLER reserves the right to CANCEL the order if the information given by the PURCHASER does not match the facts, when it deems necessary. The SELLER will freeze the order for 15 (fifteen) days if it can not reach the BUYER from the telephone, e-mail and postal address given by the BUYER in case of a problem with the order. The BUYER is expected to communicate with the SELLER regarding this matter within this period. If no response is received from the PURCHASER within this period, the SELLER cancels the order so that both parties are not damaged.
Bought Product/ Products:
Name/ Code:..... item
Total Sale Price: ........ TL
Payment Method: Credit Card/ Bank Transfer
Person To Be Delivered:
Phone Number:
Address To Be Delivered:
The Person/Institution to Be Billed:
Billing Address:
Tax Authority:
Tax Identification Number:
Shipping Fee:
Article 4- Contract Date and Force Majeure
The contract date is the date on which the order was placed by the buyer ... Conditions that are not present or unforeseen on the contract date, that develop outside the control of the parties, which partially or completely fulfill or fulfill their obligations and obligations of the parties, either or both of which are borne by the contract by both parties, coercive cause (natural disaster, war , terrorism, insurrection, changing legislative provisions, confiscation or strikes, lockout, significant breakdown in production and communication facilities, etc.). The party taking the case of the force majeure shall notify the other side of the situation immediately and in writing. No liability will arise as a result of the actions of the parties during the course of the attack. If the pecuniary cause continues for 30 (thirty) days, each party will have the right to terminate unilaterally.
Article 5- Rights and Obligations of the Seller
5.1. The seller accepts and undertakes to fulfill the obligations imposed on the contract in accordance with the provisions of the Law on the Protection of Consumers No: 4077 and the Regulations Regarding Distance Contracts, except in cases of force majeure.
5.2. People under 18 (eighteen) can not shop at www.mayalihane.com. The seller will be based on the buyer's age stated in the contract. However, the seller will not be able to assume any responsibility due to the wrong age of the buyer.
5.2.www.mayalihane.com is not responsible for the inaccuracies in price due to system errors. In so doing, the seller is not responsible for the misrepresentations that may arise due to interventions that may be made to the internet site from the system, design or illegal ways on the internet site. The buyer can not claim the right from the seller based on system faults.
5.3. You can shop at www.mayalihane.com with credit card (Visa, MasterCard, etc.). Orders that have not been picked up within one week from the date of the order will be canceled. It is the moment when orders are processed, not the moment the order is placed, but the necessary collection from the credit card account.
Article 6- Rights and Obligations of the Receiver
6.1. The buyer accepts and undertakes to fulfill the obligations imposed on him in the contract completely except for reasons of force majeure.
6.2. The buyer accepts and undertakes that he accepts the provisions of the contract of employment together with placing an order and that he will pay the payment form specified in the contract.
6.3. The buyer will be able to obtain the name, title, full address, telephone and other access information of the seller from the www.mayalihane.com website, basic characteristics of the goods subject to sale, sales price, payment forms, delivery conditions and costs etc. all the preliminary information about the goods subject to sale and the use of the "withdrawal" right and how they can be used, complaints and objections etc. that this information is clear, understandable and has information in accordance with the internet environment.
6.4. Depending on the previous item, the Buyer must have read and understand the information on the order / payment / use procedure of the product order and payment instructions, the product use instructions, the precautions taken against the possible situations, declares.
6.5. The buyer accepts and undertakes not to damage the product and its packaging in any way whatsoever in case of desire to return the received product, and to return the actual and invoiced invoice at the time of return.
Article 7- Order / Payment Procedure
Order
After the purchase price of the items added to the shopping cart, including VAT, is confirmed by the buyer, the credit card payments are processed through the Virtual Pos. Orders will be emailed to the customer ordering prior to shipment. Problems that may arise in connection with any disruption in the process or credit card are reported to the purchaser using one or more of the telephone / fax / e-mail addresses specified in the contract. If necessary, you may be asked to contact the buyer's bank. The order processing time is the moment when the credit card account is required to be collected, not the moment the order is placed. In the event that the contractual item cannot be supplied for an exceptional reason and / or if the buyer is informed and consented in a clear and understandable manner in case of encountering a stock problem, another item may be shipped to the buyer at the same price and price or in the direction of the buyer's desire and choice; another new product may be posted, the product may be expected to enter the stocks or the rest of the obstacle may be left in the stock and / or the order may be canceled. In case the contractual obligation to deliver the goods is not possible, the buyer is informed of the total price of the payment and any documents that put him in debt are returned to him within 14 days at the latest and the contract is canceled. In such a case, the buyer will not be entitled to any further material or moral damages from the seller.
Payment
At www.mayalihane.com, cash payment or money order is offered at the door to the buyer who does not want to use credit card information on the internet. At the payment by wire transfer, the buyer can freely transfer to the account X from www.mayalihane.com. If EFT is made, the due date will be taken into consideration. In case the bank or financial institution concerned can not pay the product price to the Seller for the reason that the credit card belonging to the Buyer is used unauthorizedly or unlawfully against the unauthorized persons due to the fault of the Buyer after delivery of the product, it is obligatory to send it to. In such cases, the transportation costs belong to the Buyer. If the buyer selects to pay by credit card, the purchaser declares that, a relevant interest rates and interest-related information would be confirmed the bank, in accordance with the provisions of the legislation in force interest and interest-between the bank and the buyer of the relevant provisions of the “Credit Card Agreement”.
Article 8- Shipping / Delivery Procedure
Forwarding
Upon sending the order confirmation e-mail, the product/products are delivered to the cargo company with which the seller has an agreement.
Delivery Products will be delivered to the address of the buyer via cargo company where www.mayalihane.com agrees. The delivery time is maximum 30 days from when the order confirmation mail is sent and when the contract is set up. This period may be extended for a maximum of ten days, provided that the buyer is notified in writing or with a permanent data carrier. Shipment companies are notified by telephone addressed areas are not delivered. In areas where the shipment company delivers one day a week, if there is a mistake and lack of information on the shipment, there may be some societal and natural disasters during the day indicated. The buyer can not take any responsibility because of these sags. The seller is not responsible for the delivery of the product to the person / organization other than the Buyer, the delivery person does not accept the delivery, the error in the shipping information and / or the extra shipping charges that may arise due to the receiver not being in place. Customs procedures, natural disasters, strike, transfer hijack etc. the causes are outside the scope of the specified periods. There is a possibility that packages sent abroad will be subject to customs in the destination country. In this case, the customs officers will contact you to let you know what you need to do to get your package. Customs fees may vary according to your order and country. In the event of the receipt of the consignment the responsibility belongs to the customer. Should the products / products not reach the customer within the specified days, delivery problems should be reported immediately to the customer service using the email address [email protected] In the case of a damaged package; Damaged packages should not be taken out and the minutes of the Cargo company should be kept. If the Cargo company official considers that the package is not damaged, the buyer has the right to open the package there and check that the goods have been delivered undamaged, and that the case be detected with a record. Once the package is received by the Buyer, it is assumed that the Cargo company has performed its full duty. If the package is not accepted and the minutes are kept, the situation must be reported to the reseller Customer Service as soon as possible with the remaining copy of the minutes on the Buyer.
Article 9- Procedure for Product Return and Right of Withdrawal
The buyer has the right to withdraw from the contract without giving any reason and paying penal terms within 14 days after receiving the goods. In order to be able to perform the return transactions in accordance with the tax procedure law no. 385, the buyer must fill in the return parts of the two receivables of the seller which are delivered with the goods completely and correctly and then sign a copy and send it to the vendor together with the product to keep the other copy. The right to withdraw starts from the day the goods are delivered to the buyer. The return of the returned product or products must be satisfied by the recipient of the purchase by the buyer. However, if the defective product originating from the Seller is in question, the price must be met by the Seller. There is no right to withdraw for the goods which are prepared by the buyer's willingness and / or clearly for his personal needs. In case the buyer uses the right of withdrawal, the seller shall refund the total price which he has received within ten days at the latest from receipt of the declaration including the notification of withdrawal with the product, and any document which puts the consumer into debt, without any cost to the consumer. Decreasing the value of the delivered goods or preventing the use of the right to withdraw the existence of an impossible cause is not a hindrance. However, if the diminishing value or the inability of it is due to the fault of the consumer, the seller must compensate the value of the goods or the decrease in value.
The general return time for each product taken mistakenly is 7 days. During this period, the products that are opened in such a way that the packaging will be damaged will not be accepted. Return must be made with the original packing and the invoice. In case that any opening, breakage, destruction, tearing, use and other conditions are detected in the product and its package and the product is delivered to the buyer, the product will not be returned and the price will not be refunded. For product returns, the situation should first be communicated to customer service. The information of sending the product as a return, the seller will forward it to the customer. After this call, the buyer must deliver the goods to the seller via postal service in his country as he will pay the shipping cost together with the invoice containing the information about the return. Returned goods delivered to the seller shall be deemed to be refundable if the business satisfies the conditions specified in this contract, and refund will be made to the buyer credit card / account. The product is not made at the cost without returning the product. Refunds made to credit card accounts on credit card accounts are at the disposal of the relevant bank. If the shopping has been made by credit card and installments, the credit card return procedure will be applied as follows: If the buyer product has transmitted the purchase request with the installment, the bank installs the refund to the buyer in installments. After the seller pays the entire amount of the product to the bank at one time, the repayment amount requested by the participating parties for the disadvantage of the disputing parties to be transferred to the bearer account is transferred by the Bank to the bearer party accounts in installments in installments made from Bank.
The installment amounts paid by the buyer until the sale is canceled shall be refunded to the card every month if the return date does not coincide with the account cutoff dates of the card and the installments that the buyer has paid before the return is due for the installment of the installment, will have fallen from their current debts.
Article 10-Warranty
Products that are used and cleaned in accordance with the instructions for use are warranted against all kinds of production faults for 2 years under the following conditions: The seller's warranty liability applies only to consumers who are covered by law 4077. The provisions of the Turkish Commercial Code shall apply to works in commercial nature.
Article 11- Confidentiality
The information provided by the purchaser to the contractor with the information specified in this contract will not be shared with third parties by the seller. The seller may disclose such information only in the presence of an administrative / statutory obligation. The investigative license may provide the relevant authority if the vendor is in possession of the requested information within the scope of any documented criminal investigation. Credit Card information is never stored. Credit card information is only used to securely transmit the bill to the relevant bank during the collection process and is deleted from the system after provisioning. The buyer's e-mail address, postal address, and telephone information are used only by the seller for standard product delivery and informational procedures. In some periods, campaign information, information about new products, promotional information may be sent to the buyer after approval.
Article 12- Competent Courts and Enforcement Offices in Case of Conflict
In the event of a dispute arising from the implementation of this Contract, the Consumer Arbitration Committees of the Ministry of Industry and Trade shall be authorized to issue the Consumer Tribunal at the place of the Buyer's or Seller's residence, up to the value declared each December.
In the event of placing an order, the Buyer shall be deemed to have accepted all the terms of this contract. ... / ... / …