Help

How can I register to the www.mayalihane.com ?

By clicking on the ’Register" button, you can become a member by filling in the personal information and address information required for membership.

Do I pay any fees when I register?

No, you don't pay anything for membership.

I forgot my password, what should I do?

If you have already become a member of our site but forgot your password; Please type your e-mail address in the ‘member login’ section and click on the ‘forgot password’ button. In this way, an e-mail will be sent to you to create your new password. You can change your password according to the direction of the incoming e-mail.

 How can I place an order from www.mayalihane.com?

You should click on ‘Add to cart’ button of the product you want to buy on the site. Then, when you go to your cart, you can place an order by selecting your personal information, address information and payment method. Mayalihane is open from 08.30 to 17.30 on weekdays and from 08.30 to 13.00 on Saturdays (except public holidays). You can call 0850 888 5 805 or place an order directly via facebook message for the order.

 Is it safe to shop from www.mayalihane.com?

The security of our visitors' personal information is very important to us. Mayali Hane uses the highest security measures regarding the collection and storage of personal data. Your credit card information is sent to banks in an encrypted way and in no way  it is not stored by www.mayalihane.com.

On which ways can I pay on the payment page?

You can pay by choosing one of the ways of credit card, account card, cash at the door, credit card at the door, money transfer and EFT from the payment page.

I can't add products to the cart what should I do?

First, you should try a different browser than the one you are using. You can try Google Chrome, Microsoft Internet Explorer, Opera, Mozilla Firefox, etc. browsers. If you are having the same problem when you try from a different browser, you should try again by clearing your internet history. If the problem is still not resolved we ask you to report the problem to [email protected].

I want to cancel my membership how can I do it?

When you want to cancel your membership  you can send an e-mail to the [email protected].

When I create an order, an error message appears on the screen. How can I solve this problem?

In such a case, we recommend that you first clear the history of your browser and try again. If the problem still persists, we ask you to notify his address by e-mail.